Return & Refund Policy

Last Updated: September 3, 2026

At Thryveness, we want you to feel confident trying our products. If your purchase isn't right for you, we're here to help.

30-Day Satisfaction Guarantee

We offer a 30-day money-back guarantee on eligible Thryveness purchases.

If you're not satisfied with your purchase, contact us within 30 days of delivery to request a refund.

Because dietary supplements can take time to incorporate into a daily routine, we encourage you to use the product consistently and according to the directions on the label unless you experience an adverse reaction or a healthcare professional advises you to stop.

How to Request a Refund

To start a refund request, contact us at:

[INSERT SUPPORT EMAIL]

Please include:

• Your full name
• Your order number
• The email address used to place your order
• A brief explanation of your request

Our customer care team will provide any additional instructions.

Please do not send products back without first contacting us.

Returns

For health, safety, and quality-control reasons, opened dietary supplements generally cannot be restocked or resold.

Depending on the circumstances of your request, we may not require you to physically return an opened product.

If a return is required, our customer care team will provide the appropriate return instructions and address.

Products returned without prior authorization may not be eligible for a refund.

Refunds

Once your refund request has been approved, the refund will be issued to your original payment method.

Please allow your bank, credit card company, or payment provider additional time to process and post the refund to your account.

Original shipping charges are generally non-refundable unless the order arrived damaged, defective, incorrect, or otherwise required by applicable law.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible.

Include your order number and, where possible, photographs showing the issue.

We'll review the problem and, where appropriate, arrange a replacement or refund at no additional cost to you.

Lost or Missing Orders

If your tracking information shows an unusual delay or your package appears to be lost, contact our customer care team.

We'll review the shipment information and work with you to determine the appropriate next step.

If tracking shows that an order was delivered but you cannot locate it, please first check around the delivery location, with household members or neighbors, and with the carrier where appropriate.

Subscription Orders

Subscription orders that have already been processed or shipped may be subject to the same refund eligibility requirements as other purchases.

Canceling a subscription prevents future eligible renewals but does not automatically cancel or refund an order that has already been processed.

To avoid your next recurring charge, please cancel your subscription before the next scheduled billing date.

Multiple-Bottle and Bundle Orders

Unless otherwise stated at the time of purchase, our 30-day satisfaction guarantee applies to your first reasonable trial of the product.

For multi-bottle orders or bundles, we reserve the right to limit refunds on multiple opened or consumed bottles where reasonably necessary to prevent misuse of the guarantee.

Unopened eligible bottles may be returnable according to the instructions provided by our customer care team.

Promotional and Free Products

Products received as complimentary gifts, promotional items, or free bonuses generally have no separate cash value and are not independently refundable.

If a qualifying purchase is refunded, we may require promotional items to be returned where permitted by law.

Abuse of Our Guarantee

Our satisfaction guarantee is designed to give genuine customers confidence when trying Thryveness.

We reserve the right, where permitted by law, to deny or limit refund requests involving suspected fraud or abuse, including repeated refund requests, excessive quantities, unauthorized resale, or attempts to misuse promotional offers.

This does not affect any rights you may have under applicable consumer protection laws.

Contact Us

Questions about a return, replacement, or refund?

Thryveness Customer Care

More Than Wellness.

We want you to feel good about what you put into your body—and about choosing Thryveness.